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Whatever sector or level you recruit for. There are certain habits, standards, and process that must remain part and parcel of your business, and consultant's daily routine.
If you are going to have a successful recruitment business, you need solid foundations that can be built upon for future growth.
Recruitment Soap = SOLVER OF A PROBLEM
Quite often due to targets and the obvious financials, we forget that we are not just trying to put bums on seats, and instead should be focusing on how our experiences and services can help the client solve his/her problems, and do our job as recruitment consultant's.
Remember: Recruitment Consultants should be experienced and trained so that, they can effectively analyze and advise client's needs in order to meet their Human Resource goals.
You are not the solution, but you are the person that can find and apply the correct solution, in many cases this will be to find the perfect person, or facilitate and advise on the best process for the task in hand, whether looking for a Top Level executive, or 100 Call centre staff, the questions to ask yourself need to be.....
How can I solve my client's problems, quickly, effectively and in a professional manner?
How can I demonstrate to any potential client's, that I am the best person help them?
From my experiences clients appreciate you taking the time to explore why they are hiring for a position, what is the history behind it and sometimes to offer your take on alternative scenarios.
If you know a company well, your consultancy skills really can add value to your proposition as a recruitment supplier. I rarely charged for my knowledge/advice as it made the difference between being the company's number 1 and just another recruiter who occasionally picked up a position.
Remember: We are a people business, from taking advert response, to interviewing right through to dealing with clients you need to treat everyone you come into contact with, with respect and professionalism but most importantly not forgetting the human touch, there is nothing I hate more than recruitment consultants that for some reason believe they are better than the candidates applying to them for jobs. I have witnessed disrespect to job seekers from consultant's, and managers and it is something that I have never tolerated, I urge you to ensure this behaviour does not happen in your company.
If you get a bad name with the workforce it's the beginning of the end, as they will talk and it will get back to your clients, who cannot afford to be seen as condoning such behaviour.
Make sure your process are well structured and help you along in the correct direction.
Standards - Expect the best - Work for the best - Be the best possible recruiter.
Habits - good or bad we all have them ensure yours are ethical, productive and relevant.
All of your activities should be aligned with your business goals and move you in that direction.
How is your Recruitment SOAP?
